From the moment we arrived, this villa felt like a home away from home. The staff were always attentive, amazing food and what a location!!! We came to Villa The Sanctuary Bali to enjoy luxury and relaxation with our families and friends. We got sooo much more……… What a wonderful unspoilt place.
The staff were, without exception, most polite, always smiling and friendly. They got to know you by name and they certainly looked out for your every need. For example, when we wanted to take a trip to Ubud, they arranged for everything and the driver was very happy to give us all the time we needed at the monkey forest, the market and a dance performance. We also took some trips into Seminyak and we never had to worry about anything. Bookings were made and the hot spots were clear.
I’ve been a cook and I can say that the quality of food was high level. Everything the cooks prepared was delicious. We also ordered some dishes on special request which were not on the menu and these came out surprisingly good. Our highlight was a lobster night which was prepared with live cooking in the dining room on the barbeque. The chefs bought it on the wet market in Jimbaran in the morning and they were still alive and fresh before they started to prepare our dinner.
The rooms were delightful, huge and airy. I have to say it truly brought home to us the warmth of welcome, quality of service and attention to detail we had here. The experience was absolutely and totally excellent… The only bad moment we had, was the moment we had to leave…